Question 1

How long does a conversion take?

Accepted Answer

Most kit installations are completed in 1–2 days at the workshop. DIY kits ship from our UK warehouse on working weekdays when in stock.

Question 2

Are e-bike conversion kits legal in the UK?

Accepted Answer

UK EAPC law allows electric bicycles on the road when the motor is rated 250W or less, assistance cuts out at 15.5mph, and the bike has functional pedals — the motor must only assist while pedalling (or run a walk-assist up to 4mph). Our 250W kits are built to meet this and are road-legal in the UK. Higher-power kits (500W, 1000W, 2000W) are sold for off-road or private-land use only and are not EAPC-compliant for public roads.

Question 3

What warranty do I get?

Accepted Answer

12 months on parts and workmanship for workshop-fitted builds. Kits carry the manufacturer's warranty plus our fitting guarantee.

Question 4

Do you ship UK-wide?

Accepted Answer

Yes — kits, batteries and parts ship UK-wide with tracked couriers from our UK warehouse.

Question 5

How do I book a repair?

Accepted Answer

Use the Book button when the workshop is open, or send us a message via Contact. We'll confirm a slot the same day.

Question 6

Can you diagnose an existing e-bike?

Accepted Answer

Yes — our Diagnostic Check from £35 covers battery health, motor, controller and wiring.

Question 7

Do you install customer-supplied parts?

Accepted Answer

Sometimes — get in touch first. We'll always be upfront if a part isn't up to the job.

Question 8

Do you offer finance?

Accepted Answer

Coming soon — for now Shopify checkout supports card and Apple/Google Pay.

Answers before you ask.

Ordering & Delivery

Repairs & Bookings

Kits, Installation & Warranty

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